Shipping & returns
Shipping & Delivery
- Shipping is based on package weight and all shipments are sent via the US Postal Service. To get a shipping estimate place an item in the shopping cart, then the shopping cart page gives you the opportunity to enter your location and get a quote. At the time of this writing, within the US, first class parcel shipping is $3.79 for one table and $4.54 for two tables. Priority mail within the US is the same for one or two tables at $8.15. Shipping cost to Canada and other International locations can also be estimated by requesting a shipping quote on the Shopping Cart page.
Returns & Replacements
- Our customer service and return policy is the golden rule: we treat customers as we would want to be treated if we were the buyer. You may return the product for any reason within 30 days of purchase for a full refund including the shipping cost both ways (for orders outside the U.S, we will refund the original shipping cost and unless the product is defective, buyer is responsible for return shipping). It is not necessary to return the original packaging although the product you return should be in the same condition you received it. After 30 days, if at any time you are dissatisfied with your Cascade Wild product we still want you to contact us and and we will work to find a solution that satisfies you, which may include returning or replacing the product. Our sincere goal is to have only satisfied customers and to treat customers as we would want to be treated if the roles were reversed.
PaymentCascade Wild currently accepts payment via Paypal, Credit Card or Check/Money Order